ONE COMPANY. UNLIMITED POSSIBILITIES.
DELIVERING RESULTS WITH FLEXIBLE, TURNKEY SOLUTIONS.
PROPRIETARY TECHNOLOGY CUSTOMIZED TO YOUR NEEDS.
PROVIDING A SUPERIOR CUSTOMER EXPERIENCE...EVERY TIME.

Welcome to MAI!

MAI offers full service B2C and B2B solutions designed to enhance service and improve profitability. We can help you take your business to the next level with integrated multi-channel contact center, order processing and warehousing/fulfillment solutions that are custom-built to our clients’ specifications.

Vision

Our Vision is to be:

  • A world-class provider of contact center and warehouse/fulfillment solutions.
  • An early adopter of advanced technology and telephony.
  • Adaptable to changing client needs and industry conditions.
  • A value-driven organization that responds quickly and effectively with innovative ideas and out-of-the-box thinking.
  • Simply the best representatives and guardians of our clients’ brands.

Mission

Our Mission is to deliver cost-effective contact center and warehouse/fulfillment solutions built around proven approaches and creatively tailored to meet specific needs. We strive to create a pleasant, professional and educational work environment that allows employees to develop their full potential. We also endeavor to be good corporate citizens and make positive contributions to our community.

Values

Our Core Values include honesty, integrity, respect and sincerity. We challenge ourselves to:

  • Always do things right…the first time!
  • Exceed expectations - as the rule, not the exception
  • Lead by example
  • Constantly innovate